Privacy Policy
This is a non-binding English translation of the German “Datenschutzerklärung”. In the event of any discrepancy, the German version prevails.
Preamble
With the following privacy policy we would like to inform you about the types of your personal data (hereinafter also referred to as “data”) we process, for what purposes and to what extent. This privacy policy applies to all processing of personal data carried out by us, both in the context of providing our services and in particular on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as the “online offering”).
The terms used are not gender-specific.
Last updated: 6 August 2026
Table of contents
• Preamble
• Controller
• Overview of processing operations
• Relevant legal bases
• Security measures
• Transfer of personal data
• General information on data storage and erasure
• Rights of data subjects
• Business services
• Business processes and procedures
• Provision of the online offering and web hosting
• Use of cookies
• Contact and enquiry management
• Plug-ins and embedded functions and content
• Amendment and updating
• Definitions of terms
Controller
CENSEO ASSET CONSULTING GmbH
Promenadegasse 51
1170 Vienna
Austria
Authorised representatives: Mag. iur. Gerhard Massenbauer
Email address: office@censeo.at
Telephone: +43 1 315 54 72
Imprint: https://www.censeo.at/imprint/
Overview of processing operations
The following overview summarises the types of data processed and the purposes of their processing, and refers to the data subjects concerned.
Types of data processed
• Inventory data.
• Payment data.
• Contact data.
• Content data.
• Contract data.
• Usage data.
• Meta, communication and process data.
• Log data.
Categories of data subjects
• Recipients of services and clients.
• Prospective customers.
• Communication partners.
• Users.
• Business and contractual partners.
• Third parties.
Purposes of processing
• Provision of contractual services and fulfilment of contractual obligations.
• Communication.
• Security measures.
• Office and organisational procedures.
• Organisational and administrative procedures.
• Feedback.
• Marketing.
• Provision of our online offering and user-friendliness.
• Information technology infrastructure.
• Financial and payment management.
• Sales promotion.
• Business processes and economic procedures.
Relevant legal bases
Relevant legal bases under the GDPR: Below you will find an overview of the legal bases of the GDPR on which we process personal data. Please note that in addition to the provisions of the GDPR, national data protection requirements may apply in your or our country of residence or domicile. Should more specific legal bases be relevant in an individual case, we will inform you of these in this privacy policy.
• Consent (Art. 6(1) sentence 1(a) GDPR) – The data subject has given consent to the processing of personal data relating to them for one or more specific purposes.
• Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR) – Processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.
• Legal obligation (Art. 6(1) sentence 1(c) GDPR) – Processing is necessary for compliance with a legal obligation to which the controller is subject.
• Legitimate interests (Art. 6(1) sentence 1(f) GDPR) – Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
National data protection provisions in Austria: In addition to the data protection provisions of the GDPR, national data protection provisions apply in Austria. These include in particular the Federal Act concerning the Protection of Personal Data (Data Protection Act – DSG). The Data Protection Act contains, in particular, specific provisions on the right of access, the right to rectification or erasure, the processing of special categories of personal data, processing for other purposes and transfer, as well as automated decision-making in individual cases.
Security measures
In accordance with the legal requirements, and taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, we take appropriate technical and organisational measures to ensure a level of protection appropriate to the risk.
These measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as the access, input, disclosure, availability and separation relating to it. Furthermore, we have established procedures that ensure the exercise of data subject rights, the erasure of data and responses to threats to the data. We also take the protection of personal data into account as early as the development or selection of hardware, software and procedures, in accordance with the principle of data protection by design and by default.
Securing online connections using TLS/SSL encryption technology (HTTPS): In order to protect the data of users transmitted via our online services from unauthorised access, we use TLS/SSL encryption technology. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) are the cornerstones of secure data transmission on the internet. These technologies encrypt the information transmitted between the website or app and the user’s browser (or between two servers), thereby protecting the data from unauthorised access. TLS, as the more advanced and secure version of SSL, ensures that all data transmissions meet the highest security standards. When a website is secured by an SSL/TLS certificate, this is indicated by the display of HTTPS in the URL. This serves as an indicator to users that their data is transmitted securely and in encrypted form.
Transfer of personal data
In the course of our processing of personal data, it may occur that such data is transferred to, or disclosed to, other bodies, companies, legally independent organisational units or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks, or providers of services and content embedded in a website. In such cases, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.
Data transfer within the group of companies: We may transfer personal data to other companies within our group of companies or grant them access to such data. This transfer takes place on the basis of our legitimate entrepreneurial and business interests. By this we mean, for example, the improvement of business processes, ensuring efficient and effective internal communication, the optimal use of our human and technological resources, and the ability to make well-founded business decisions. In certain cases, the transfer of data may also be necessary in order to fulfil our contractual obligations, or it may be based on the consent of the data subjects or on a statutory permission.
General information on data storage and erasure
We erase personal data that we process in accordance with the legal provisions as soon as the underlying consents are withdrawn or there are no further legal bases for the processing. This concerns cases in which the original purpose of the processing no longer applies or the data is no longer required. Exceptions to this rule apply where statutory obligations or particular interests require longer storage or archiving of the data.
In particular, data that must be retained for commercial or tax law reasons, or whose storage is necessary for legal prosecution or to protect the rights of other natural or legal persons, must be archived accordingly.
Our privacy notices contain additional information on the retention and erasure of data that applies specifically to certain processing operations.
Where several specifications regarding the retention period or erasure deadlines of a piece of data exist, the longest period is always decisive. Data that is no longer retained for the originally intended purpose but on the basis of statutory requirements or other reasons is processed by us exclusively for the reasons that justify its retention.
Retention and erasure of data: The following general periods apply under Austrian law to the retention and archiving of personal data, insofar as this is necessary to fulfil legal obligations or to safeguard legitimate interests:
• 7 years Personal data processed in connection with tax-relevant business records is retained for a period of seven years in accordance with § 132 BAO and §§ 190–212 UGB. This includes, in particular, books and records, annual financial statements, inventories, management reports, opening balance sheets, accounting vouchers, invoices as well as commercial or business letters received and sent, and other documents of significance for the levying of taxes. The period begins at the end of the calendar year in which the last entry was made and is extended, where applicable, for as long as the documents are of significance for pending tax proceedings.
• 3 years Data required for the assertion, exercise or defence of warranty, damages or other contractual claims is stored for the duration of the applicable statutory limitation period. This is regularly three years pursuant to § 1489 ABGB, unless longer statutory retention obligations exist.
Period commencing at the end of the year: Where a period does not expressly begin on a specific date and is at least one year in duration, it automatically starts at the end of the calendar year in which the triggering event occurred. In the case of ongoing contractual relationships within the scope of which data is stored, the triggering event is the point at which the termination or other ending of the legal relationship takes effect.
Rights of data subjects
Rights of data subjects under the GDPR: As a data subject, you are entitled to various rights under the GDPR, which arise in particular from Art. 15 to 21 GDPR:
• Right to object: You have the right, on grounds relating to your particular situation, to object at any time to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on those provisions. Where personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.
• Right to withdraw consent: You have the right to withdraw any consent given at any time.
• Right of access: You have the right to request confirmation as to whether data concerning you is being processed and to obtain information about such data, as well as further information and a copy of the data, in accordance with the legal requirements.
• Right to rectification: In accordance with the legal requirements, you have the right to request the completion of data concerning you or the rectification of inaccurate data concerning you.
• Right to erasure and restriction of processing: In accordance with the legal requirements, you have the right to request that data concerning you be erased without delay, or alternatively, in accordance with the legal requirements, to request restriction of the processing of the data.
• Right to data portability: You have the right to receive data concerning you which you have provided to us in a structured, commonly used and machine-readable format in accordance with the legal requirements, or to request its transmission to another controller.
• Complaint to a supervisory authority: In accordance with the legal requirements and without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a data protection supervisory authority, in particular a supervisory authority in the Member State of your habitual residence, the supervisory authority of your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.
Business services
We process personal data of our contractual and business partners, such as customers, clients, prospective customers, suppliers and other cooperation partners (collectively “contractual partners”), for the initiation, performance and settlement of contractual relationships and comparable legal relationships. This also includes pre-contractual measures taken upon request, as well as communication in connection with the respective contractual relationship.
The processing serves in particular to fulfil our primary and ancillary contractual obligations. These include the provision of the agreed services, any update and information obligations, the handling of warranty claims and other performance issues, the processing of withdrawals, terminations of continuing obligations, reversals, refunds, and the handling of other contract-related declarations and enquiries. Both one-off contracts and ongoing contractual relationships are covered.
We process in particular master data such as name, address and, where applicable, company; contact data such as email address and telephone number; contract and performance data such as the subject matter of the contract, contract term, order or transaction number; usage and performance data; payment and billing data; and communication content and histories. Where necessary, we also process data disclosed or transmitted to us in the course of carrying out an assignment.
In addition, we process the data to safeguard our rights and to fulfil legal obligations. This includes in particular commercial and tax law retention obligations, documentation obligations and, where applicable, evidence and accountability obligations. Processing also takes place on the basis of our legitimate interests in proper business management, internal administration, risk management and IT security, as well as in protecting our business operations and our contractual partners against misuse, endangerment of data, trade secrets and other legally protected interests. This may also include the involvement of external service providers such as IT and telecommunications providers, transport and logistics companies, payment service providers, banks, tax and legal advisers or other vicarious agents, insofar as this is necessary for the performance of the contract or to fulfil legal obligations.
Personal data is disclosed to third parties only insofar as this is necessary for the performance of the contract, for the implementation of pre-contractual measures, to safeguard legitimate interests or to fulfil legal obligations. We provide separate information about any processing beyond this, in particular for marketing purposes, within this privacy policy.
We inform contractual partners which data is required in the individual case at the point of data collection, for example in online forms by means of appropriate marking, or in personal contact.
Data is erased as soon as it is no longer required for the aforementioned purposes and no statutory retention obligations conflict with this. Statutory retention periods, in particular under commercial and tax law, may require longer storage. Data transmitted in the context of a specific assignment is erased by us after completion of the assignment and expiry of any retention periods, provided that no further statutory or contractual storage obligations exist.
The legal basis for the processing is Art. 6(1)(b) GDPR for the implementation of pre-contractual measures and the performance of the respective contractual relationship, and Art. 6(1)(c) GDPR for the fulfilment of legal obligations. Insofar as the processing is based on legitimate interests, it takes place on the basis of Art. 6(1)(f) GDPR. Where processing is based on Art. 6(1)(f) GDPR, it serves to safeguard our legitimate interests in a proper and efficient business organisation, the internal administration and documentation of business transactions, the enforcement and defence of legal claims, ensuring IT and data security, the prevention of misuse and fraud, and the economic management and further development of our business operations. These interests consist in particular in ensuring secure and legally compliant business operations and in maintaining our entrepreneurial capacity to act.
• Types of data processed: Inventory data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contact data (e.g. postal and email addresses or telephone numbers). Contract data (e.g. subject matter of the contract, term, customer category).
• Data subjects: Recipients of services and clients; prospective customers. Business and contractual partners.
• Purposes of processing and legitimate interests: Provision of contractual services and fulfilment of contractual obligations; communication; office and organisational procedures; organisational and administrative procedures. Business processes and economic procedures.
• Retention and erasure: Erasure in accordance with the information in the section “General information on data storage and erasure”.
• Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR); legal obligation (Art. 6(1) sentence 1(c) GDPR). Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Further information on processing operations, procedures and services:
• Financial services: We process the data of our customers in order to enable them to receive advice, brokerage and the conclusion of financial transactions and related services. The required information is marked as such in the context of the advisory, brokerage or comparable conclusion of contract and comprises the information required for the provision of services and billing, as well as contact information in order to be able to make any enquiries. Insofar as we obtain access to information of customers or other persons, we process this in accordance with the statutory and contractual requirements; Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legal obligation (Art. 6(1) sentence 1(c) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Business processes and procedures
Personal data of recipients of services and clients – including customers, clients or, in specific cases, mandants, patients or business partners as well as further third parties – is processed in the context of contractual and comparable legal relationships and pre-contractual measures such as the initiation of business relationships. This data processing supports and facilitates business operations in areas such as customer management, sales, payment transactions, accounting and project management.
The data collected serves to fulfil contractual obligations and to organise operational processes efficiently. This includes the handling of business transactions, the management of customer relationships, the optimisation of sales strategies and ensuring internal invoicing and financial processes. In addition, the data supports the safeguarding of the controller’s rights and promotes administrative tasks and the organisation of the company.
Personal data may be disclosed to third parties insofar as this is necessary to fulfil the stated purposes or legal obligations. After expiry of statutory retention periods, or where the purpose of the processing no longer applies, the data is erased. This also includes data that must be stored for longer due to tax law and statutory evidence obligations.
• Types of data processed: Inventory data (e.g. full name, residential address, contact information, customer number, etc.); payment data (e.g. bank details, invoices, payment history); contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. textual or pictorial messages and contributions as well as information relating to them, such as details of authorship or time of creation); contract data (e.g. subject matter of the contract, term, customer category); log data (e.g. log files concerning logins or the retrieval of data or access times); usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Meta, communication and process data (e.g. IP addresses, time details, identification numbers, persons involved).
• Data subjects: Recipients of services and clients; prospective customers; communication partners; business and contractual partners; third parties. Users (e.g. website visitors, users of online services).
• Purposes of processing and legitimate interests: Provision of contractual services and fulfilment of contractual obligations; office and organisational procedures; business processes and economic procedures; communication; marketing; sales promotion; financial and payment management. Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)).
• Retention and erasure: Erasure in accordance with the information in the section “General information on data storage and erasure”.
• Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR); legitimate interests (Art. 6(1) sentence 1(f) GDPR). Legal obligation (Art. 6(1) sentence 1(c) GDPR).
Further information on processing operations, procedures and services:
• Contact management and contact maintenance: Procedures required in the context of the organisation, maintenance and safeguarding of contact information (e.g. the establishment and maintenance of a central contact database, regular updating of contact information, monitoring of data integrity, implementation of data protection measures, ensuring access controls, performing backups and restorations of contact data, training of employees in the effective use of contact management software, regular review of communication history and adjustment of contact strategies); Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• General payment transactions: Procedures required in carrying out payment transactions, monitoring bank accounts and controlling payment flows (e.g. creation and verification of transfers, processing of direct debits, checking of account statements, monitoring of incoming and outgoing payments, return debit management, account reconciliation, cash management); Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• Accounting, accounts payable, accounts receivable: Procedures required in the recording, processing and control of business transactions in the area of accounts payable and accounts receivable (e.g. creation and verification of incoming and outgoing invoices, monitoring and management of open items, execution of payment transactions, handling of dunning procedures, account reconciliation in the context of receivables and liabilities, accounts payable and accounts receivable accounting); Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legal obligation (Art. 6(1) sentence 1(c) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• Financial accounting and taxes: Procedures required in the recording, management and control of financially relevant business transactions and in the calculation, reporting and payment of taxes (e.g. account assignment and posting of business transactions, preparation of quarterly and annual financial statements, execution of payment transactions, handling of dunning procedures, account reconciliation, tax advice, preparation and submission of tax returns, handling of tax matters); Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legal obligation (Art. 6(1) sentence 1(c) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• Marketing, advertising and sales promotion: Procedures required in the context of marketing, advertising and sales promotion (e.g. market analysis and target group determination, development of marketing strategies, planning and execution of advertising campaigns, design and production of advertising materials, online marketing including SEO and social media campaigns, event marketing and trade fair participation, customer loyalty programmes, sales promotion measures, performance measurement and optimisation of marketing activities, budget management and cost control); Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Provision of the online offering and web hosting
We process users’ data in order to be able to provide them with our online services. For this purpose, we process the user’s IP address, which is necessary in order to transmit the content and functions of our online services to the user’s browser or device.
• Types of data processed: Usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions); meta, communication and process data (e.g. IP addresses, time details, identification numbers, persons involved); log data (e.g. log files concerning logins or the retrieval of data or access times). Content data (e.g. textual or pictorial messages and contributions as well as information relating to them, such as details of authorship or time of creation).
• Data subjects: Users (e.g. website visitors, users of online services).
• Purposes of processing and legitimate interests: Provision of our online offering and user-friendliness; information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)). Security measures.
• Retention and erasure: Erasure in accordance with the information in the section “General information on data storage and erasure”.
• Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Further information on processing operations, procedures and services:
• Provision of the online offering on rented storage space: For the provision of our online offering, we use storage space, computing capacity and software that we rent or otherwise obtain from a corresponding server provider (also referred to as a “web host”); Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• Collection of access data and log files: Access to our online offering is logged in the form of so-called “server log files”. Server log files may include the address and name of the web pages and files accessed, the date and time of access, the volume of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and, as a rule, IP addresses and the requesting provider. Server log files may be used, on the one hand, for security purposes, e.g. to avoid overloading the servers (in particular in the case of abusive attacks, so-called DDoS attacks), and, on the other hand, to ensure the utilisation of the servers and their stability; Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR). Erasure of data: Log file information is stored for a maximum of 30 days and then erased or anonymised. Data whose further retention is necessary for evidentiary purposes is exempt from erasure until the respective incident has been finally clarified.
• Email dispatch and hosting: The web hosting services we use also include the sending, receipt and storage of emails. For these purposes, the addresses of the recipients and senders, as well as further information relating to the dispatch of the email (e.g. the providers involved) and the content of the respective emails, are processed. The aforementioned data may also be processed for the purposes of detecting spam. Please note that emails on the internet are generally not sent in encrypted form. As a rule, emails are encrypted in transit, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. We can therefore accept no responsibility for the transmission path of emails between the sender and receipt on our server; Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Use of cookies
The term “cookies” refers to functions that store information on users’ devices and read information from them. Cookies may also be used for a variety of purposes, for example the functionality, security and convenience of online offerings, as well as the creation of analyses of visitor flows. We use cookies in accordance with the legal provisions. To this end, we obtain users’ consent in advance where required. Where consent is not necessary, we rely on our legitimate interests. This applies where the storage and reading of information is essential in order to be able to provide expressly requested content and functions. This includes, for example, the storage of settings and ensuring the functionality and security of our online offering. Consent may be withdrawn at any time. We provide clear information about its scope and which cookies are used.
Notes on data protection legal bases: Whether we process personal data using cookies depends on consent. Where consent exists, it serves as the legal basis. Without consent, we rely on our legitimate interests, which are explained above in this section and in the context of the respective services and procedures.
Storage period: With regard to the storage period, the following types of cookies are distinguished:
• Temporary cookies (also: session cookies): Temporary cookies are erased at the latest after a user has left an online offering and closed their device (e.g. browser or mobile application).
• Permanent cookies: Permanent cookies remain stored even after the device has been closed. For example, the login status can be stored and preferred content displayed directly when the user visits a website again. Likewise, user data collected with the aid of cookies may be used for reach measurement. Where we do not provide users with explicit information about the type and storage period of cookies (e.g. in the context of obtaining consent), they should assume that these are permanent and that the storage period may be up to two years.
General information on withdrawal and objection (opt-out): Users may withdraw the consent they have given at any time and may also object to processing in accordance with the legal requirements, including by means of the privacy settings of their browser.
• Types of data processed: Meta, communication and process data (e.g. IP addresses, time details, identification numbers, persons involved).
• Data subjects: Users (e.g. website visitors, users of online services).
• Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR). Consent (Art. 6(1) sentence 1(a) GDPR).
Further information on processing operations, procedures and services:
• Processing of cookie data on the basis of consent: We use a consent management solution by means of which users’ consent to the use of cookies, or to the procedures and providers named within the consent management solution, is obtained. This procedure serves to obtain, log, manage and withdraw consents, in particular in relation to the use of cookies and comparable technologies used for the storage, reading and processing of information on users’ devices. Within this procedure, users’ consents for the use of cookies and the associated processing of information, including the specific processing operations and providers named in the consent management procedure, are obtained. Users also have the option of managing and withdrawing their consents. The declarations of consent are stored in order to avoid repeated requests and to be able to provide evidence of consent in accordance with the legal requirements. Storage takes place server-side and/or in a cookie (so-called opt-in cookie) or by means of comparable technologies, in order to be able to attribute the consent to a specific user or their device. Where no specific information on the providers of consent management services is available, the following general information applies: The storage period of the consent is up to two years. A pseudonymous user identifier is created, which is stored together with the time of consent, information on the scope of the consent (e.g. relevant categories of cookies and/or service providers) and information about the browser, the system and the device used; Legal bases: Consent (Art. 6(1) sentence 1(a) GDPR).
Contact and enquiry management
When contacting us (e.g. by post, contact form, email, telephone or via social media), as well as within the scope of existing user and business relationships, the details of the enquiring persons are processed insofar as this is necessary to respond to the contact enquiries and any requested measures.
• Types of data processed: Contact data (e.g. postal and email addresses or telephone numbers); content data (e.g. textual or pictorial messages and contributions as well as information relating to them, such as details of authorship or time of creation). Meta, communication and process data (e.g. IP addresses, time details, identification numbers, persons involved).
• Data subjects: Communication partners.
• Purposes of processing and legitimate interests: Communication; organisational and administrative procedures; feedback (e.g. collecting feedback via online form). Provision of our online offering and user-friendliness.
• Retention and erasure: Erasure in accordance with the information in the section “General information on data storage and erasure”.
• Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR). Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR).
Further information on processing operations, procedures and services:
• Contact form: When contacting us via our contact form, by email or by other means of communication, we process the personal data transmitted to us in order to respond to and handle the respective matter. This generally includes details such as name, contact information and, where applicable, further information communicated to us and required for appropriate handling. We use this data exclusively for the stated purpose of contact and communication; Legal bases: Performance of a contract and pre-contractual enquiries (Art. 6(1) sentence 1(b) GDPR), legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Plug-ins and embedded functions and content
Amendment and updating
We embed functional and content elements into our online offering which are obtained from the servers of their respective providers (hereinafter referred to as “third-party providers”). These may be, for example, graphics, videos or city maps (hereinafter uniformly referred to as “content”).
Embedding always requires that the third-party providers of this content process the users’ IP address, since without the IP address they would not be able to send the content to their browser. The IP address is therefore necessary for the display of this content or these functions. We endeavour to use only such content whose respective providers use the IP address solely for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also referred to as “web beacons”) for statistical or marketing purposes. Pixel tags can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, the time of the visit and further details about the use of our online offering, and may also be linked with such information from other sources.
Notes on legal bases: Insofar as we ask users for their consent to the use of third-party providers, the legal basis for the data processing is that permission. Otherwise, user data is processed on the basis of our legitimate interests (i.e. interest in efficient, economical and recipient-friendly services). In this context, we would also refer you to the information on the use of cookies in this privacy policy.
• Types of data processed: Usage data (e.g. page views and dwell time, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and functions). Meta, communication and process data (e.g. IP addresses, time details, identification numbers, persons involved).
• Data subjects: Users (e.g. website visitors, users of online services).
• Purposes of processing and legitimate interests: Provision of our online offering and user-friendliness.
• Retention and erasure: Erasure in accordance with the information in the section “General information on data storage and erasure”. Storage of cookies for up to 2 years (unless otherwise stated, cookies and similar storage methods may be stored on users’ devices for a period of two years).
• Legal bases: Consent (Art. 6(1) sentence 1(a) GDPR). Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
Further information on processing operations, procedures and services:
• Google Fonts (provision on our own server): Provision of font files for the purpose of a user-friendly presentation of our online offering; Service provider: The Google Fonts are hosted on our own server; no data is transmitted to Google; Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR).
• hCaptcha: Function for distinguishing between human users and automated requests (bots) in order to protect our contact form against misuse and spam. In doing so, the IP address as well as information about the device used and usage behaviour are processed. The service is used exclusively in the contact form and is only loaded once users interact with the form; processing takes place in the provider’s EU region. Service provider: Intuition Machines, Inc.; Legal bases: Legitimate interests (Art. 6(1) sentence 1(f) GDPR); Privacy policy: https://www.hcaptcha.com/privacy
We ask you to inform yourself regularly about the content of our privacy policy. We adapt the privacy policy as soon as changes to the data processing carried out by us make this necessary. We will inform you as soon as the changes require an action on your part (e.g. consent) or other individual notification.
Where we state addresses and contact information of companies and organisations in this privacy policy, please note that the addresses may change over time and we ask you to verify the details before making contact.
Definitions of terms
In this section you will find an overview of the terms used in this privacy policy. Where the terms are defined by law, their statutory definitions apply. The following explanations are intended primarily to aid understanding.
• Inventory data: Inventory data comprises essential information necessary for the identification and administration of contractual partners, user accounts, profiles and similar assignments. This data may include, among other things, personal and demographic details such as names, contact information (addresses, telephone numbers, email addresses), dates of birth and specific identifiers (user IDs). Inventory data forms the basis for any formal interaction between persons and services, institutions or systems, by enabling unambiguous attribution and communication.
• Content data: Content data comprises information generated in the course of the creation, editing and publication of content of all kinds. This category of data may include texts, images, videos, audio files and other multimedia content published on various platforms and media. Content data is not limited to the actual content but also includes metadata that provides information about the content itself, such as tags, descriptions, author information and publication dates.
• Contact data: Contact data is essential information that enables communication with persons or organisations. It comprises, among other things, telephone numbers, postal addresses and email addresses, as well as means of communication such as social media handles and instant messaging identifiers.
• Meta, communication and process data: Meta, communication and process data are categories containing information about the manner in which data is processed, transmitted and managed. Metadata, also known as data about data, comprises information describing the context, origin and structure of other data. It may include details of file size, creation date, the author of a document and change histories. Communication data records the exchange of information between users via various channels, such as email traffic, call logs, messages in social networks and chat histories, including the persons involved, timestamps and transmission paths. Process data describes the processes and workflows within systems or organisations, including workflow documentation, logs of transactions and activities, and audit logs used for tracking and reviewing operations.
• Usage data: Usage data refers to information recording how users interact with digital products, services or platforms. This data comprises a broad range of information showing how users use applications, which functions they prefer, how long they remain on particular pages and which paths they take through an application. Usage data may also include the frequency of use, timestamps of activities, IP addresses, device information and location data. It is particularly valuable for analysing user behaviour, optimising user experiences, personalising content and improving products or services. In addition, usage data plays a decisive role in identifying trends, preferences and possible problem areas within digital offerings.
• Personal data: “Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
• Log data: Log data is information about events or activities that have been logged in a system or network. This data typically contains information such as timestamps, IP addresses, user actions, error messages and other details about the use or operation of a system. Log data is often used for analysing system problems, for security monitoring or for the creation of performance reports.
• Controller: “Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• Processing: “Processing” means any operation or set of operations which is performed on personal data, whether or not by automated means. The term is broad and covers practically any handling of data, whether collection, evaluation, storage, transmission or erasure.
• Contract data: Contract data is specific information relating to the formalisation of an agreement between two or more parties. It documents the conditions under which services or products are provided, exchanged or sold. This data category is essential for the administration and fulfilment of contractual obligations and comprises both the identification of the contracting parties and the specific terms and conditions of the agreement. Contract data may include start and end dates of the contract, the type of services or products agreed, price agreements, payment terms, rights of termination, renewal options and special conditions or clauses. It serves as the legal basis for the relationship between the parties and is decisive for clarifying rights and obligations, enforcing claims and resolving disputes.
• Payment data: Payment data comprises all information required for the processing of payment transactions between buyers and sellers. This data is of decisive importance for electronic commerce, online banking and any other form of financial transaction. It includes details such as credit card numbers, bank details, payment amounts, transaction data, verification numbers and invoice information. Payment data may also contain information about payment status, chargebacks, authorisations and fees.